Roaming Customer Care Team

While in our client service areas, you may see one of our feline customer care team members, Flynn, Susie or Buttons. They can be found resting on the sofa in the sun, participating in group activities, or helping the client service representatives work with customers.

Flynn Rider

You will often find Flynn in repose on the sunlit corner of the sofa, playing with his food toy or reclining in the mail basket or other comfy spot.


Buttons is our wanderer. She frequents both the client service and medical areas of the practice and is often seen sitting by the swinging door waiting for a team member to come through so she can get a change of scenery.


Susie cannot hear and is the elder of our roaming client team. She takes her position seriously and is often helping the human client service team process patient medical records.