Telemedicine

Receive Pet Care from Home

Macungie Animal Hospital is now offering remote healthcare services with TeleVet! With the TeleVet mobile app you can easily send virtual consultation requests to us whenever your pet is sick or injured.

To get started, download the TeleVet app on the iTunes or Google Play store and create your personal profile and your pets (pictures encouraged!). When you need us, create a consultation request detailing your pet’s issue. Upload any pictures or videos, instant message, and talk with us face to face through a video conference call to help get your pet feeling better again. We look forward to talking with you soon.

*Only available for current Macungie Animal Hospital Clients and Patients.

  • MAH Telemedicine Disclaimer

  • Macungie Animal Hospital provides telemedicine consults on the basis of an established Veterinary/Client/Patient Relationship. Simply put, your pet must have been into our facility and examined by our veterinarians. We may, in order to preserve an ongoing valid VCPR, establish further guidelines at our discretion.

    Please read the information below to better understand the advantages and limitations of a telehealth appointment.

    By participating in the Televet appointment with Macungie Animal Hospital, I understand that

    1. Televet technology will be used to connect me with a veterinarian. The consult may be conducted by videoconferencing, video images, still images, or by telephone conference. I understand that this appointment will not be the same as a direct patient/veterinarian visit due to the fact that the veterinarian will not be in the same room as my pet.
    2. In participating in a Televet visit for my pet, I realize that some aspects of my pet’s physical condition may remain undetermined. The veterinarian will visualize my pet’s current status but is unable to provide a comprehensive examination due to the limitations of telemedicine. I understand that if the veterinarian recommends further testing or medications, it will be my responsibility to visit Macungie Animal Hospital or another facility to fulfil those recommendations.
    3. There are potential risks to this technology, including interruptions, unauthorized access and technical difficulties. I understand that my veterinarian or I can discontinue the telehealth appointment if it is felt that the videoconferencing connections are not adequate for the situation. I understand that I can discontinue the telehealth appointment at any time.
    4. In an emergency situation, I may be directed to a veterinary emergency facility.